We understand your concerns in connection with the media news about the Czech MotoGP 2021 cancellation. We would like to inform you about the current situation and next steps.
Negotiations with key partners are still ongoing. In order to start the refund administration of tickets sold for Czech Grand Prix 2020, the event cancellation process must be first fully completed and a ticket refund system must be set up. As the whole process is administratively demanding and time consuming, we assume that we will know the results and relevant information for ticket holders requesting a refund at the end of January at the earliest.
All customers with valid tickets are entitled to a refund, as soon as we have everything procedurally completed, we will inform you about the return process and other details related to it (how to apply for refund etc.).
Thank you for your understanding and your patience.
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